We need a justice system that puts victims first

It is a pleasure to support the noble Lord, Lord Hacking, especially when he is so right on an issue. This is an interesting group. Clearly, the Government are going to have a choice of routes to increase human rights for victims, because we need a justice system that puts victims first. We have to understand that many, particularly in the cases we are talking about, are frightened, traumatised and very much deserving of care. For many survivors, the moment they come to the attention of the authorities is not a moment of relief: it is a moment of fear and confusion. They may have been controlled, threatened and abused for months or years. They may not trust the police—many of us do not—they may not speak English and they may be terrified about what will happen next.

In those moments, survivors are asked to engage in an intimidating criminal justice system and to relive traumatic experiences, often without truly understanding what is happening or why. Too many fall away from investigations not because they are unwilling to help but because the process feels overwhelming, frightening and isolating. Victim navigators exist to meet people at that point of fear and vulnerability. They provide a trusted person who stays with the victim, explains what is happening, listens to their concerns and helps them feel safe enough to continue.

What makes victim navigators so special is their unique position. They are situated within police forces, which means that they can be present when victims are first found, including during raids on sites of exploitation. Survivors can receive clear, accurate information. At the same time, victim navigators are independent of the police. That independence matters enormously to survivors who may have been harmed by authority figures in the past or who fear retaliation. Navigators are trusted because their loyalty is to the person in front of them.

This amendment reflects what survivors themselves have told us works. The victim navigator programme from Justice and Care has helped people to stay engaged with investigations, feel less alone and begin to recover their sense of dignity. It frees up police time and reduces costs. I urge the Minister to accept this amendment, so that compassion, trust and continuity are not dependent on postcode or on charity funding.

Hansard record here